Below are frequently asked questions, you may find the answer for yourself

We’ve taken the time to compile our most asked questions & packaged them up so you can find your answer here! If you still can’t find the answer to your question, just shoot us a message on our contact page & we’ll be sure to get back with you as soon as possible.

Our scented candles are made with a unique blend of paraffin and soy that is designed for the production of jar candles. We use braided cotton wicks, and scented oils some of which are essential oils. Just wax, wick, and scent with no other additives or dyes (unless you want color).

We source all of our materials from numerous companies here in the US.

All of our candles are hand-poured and hand-packaged in our home workshop in Philadelphia.

At this time we do not have a stand-alone store. Stay Tuned.

16oz Amber jars burn for about 65-80 hours. However you should not burn your candles for more than 4 hours at a time.

*This burn time is an estimate. Actual burn time varies by, temperature, location of burn (within a building, ie. Drafts, room temperature), altitude, and other factors.

Of Course! Just Candles products make the best gifts. Orders sent as gifts do not come with an invoice and can include a gift note – just leave one during checkout.

We strive to ship our candle orders within 3-5 business days. If you were able to complete your purchase, it means that candle is in stock. 

Wholesale and Custom Orders: may take 5-7 business days.  The purchasing process of wholesale and bulk is different than customers, and you will be able to purchase out-of-stock product that will be made specifically for you.

Everywhere! We Ship all over the world! Seriously. Just add products to your cart and proceed to checkout for a selection of shipping times and rates. We ship via USPS for both domestic and international orders. To receive a rate quote directly from us, please email our team at justqcandles@gmail.com with the products you wish to order and your postal code.

Please note: international packages may be subject to customs fees, duties, and taxes which are not included in our shipping rates and are the customer’s responsibility to cover.

Yes, It will come at a higher cost, please email for more info.

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