[vc_row el_class=”bg-bottom” css=”.vc_custom_1534129143743{margin-bottom: 30px !important;padding-top: 50px !important;padding-bottom: 80px !important;background-color: #ffffff !important;}”][vc_column][vc_row_inner][vc_column_inner width=”1/5″][vc_custom_heading text=”Candles” font_container=”tag:h5|text_align:center” google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” link=”url:http%3A%2F%2Fmxz.f49.myftpupload.com%2Fproduct-category%2Fsignature-scents%2Fcandles%2F|||”][/vc_column_inner][vc_column_inner width=”1/5″][vc_custom_heading text=”Air Fresheners” font_container=”tag:h5|text_align:center” google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” link=”url:http%3A%2F%2Fmxz.f49.myftpupload.com%2Fproduct-category%2Fsignature-scents%2Froom-spray%2F|||”][/vc_column_inner][vc_column_inner width=”1/5″][vc_custom_heading text=”Wax Melts” font_container=”tag:h5|text_align:center” google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” link=”url:http%3A%2F%2Fmxz.f49.myftpupload.com%2Fproduct-category%2Fsignature-scents%2Fwax-melts%2F|||”][/vc_column_inner][vc_column_inner width=”1/5″][vc_custom_heading text=”Fundraisers” font_container=”tag:h5|text_align:center” google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” link=”url:http%3A%2F%2Fmxz.f49.myftpupload.com%2Ffundraisers%2F|||”][/vc_column_inner][vc_column_inner width=”1/5″][vc_custom_heading text=”Custom Candles” font_container=”tag:h5|text_align:center” google_fonts=”font_family:Playfair%20Display%3Aregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” link=”url:http%3A%2F%2Fmxz.f49.myftpupload.com%2Fcustom%2F|||”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Return and Refund Policy

Just Candles stands behind the products we sell. If you are unsatisfied with your order, we’ll do everything we can to make it right.

We take a lot of pride in hand-pouring each and every one of our candles and would like you to be happy with the purchase. 

Returns and Exchanges

We will exchange any merchandise in its original condition within 10 days of receipt.  

To be eligible for a refund, your item must be unused and in the original condition. We only replace items if they are defective or damaged. If you need to exchange it, send us an email at justqcandles@gmail.com

Unfortunately, we are not responsible for any shipping charges incurred when returning a product. You are responsible for return shipping costs (unless the product is damaged or defective). 

Damaged or Defective

We take every precaution to ensure your candle arrives to you as quickly and safely as possible, however on rare occasion, breakage does occur in transit. If this has happened, please send us an email  at justqcandles@gmail.com with the following:

  • Photos of the packaging and broken candle
  • Quantity and scent of broken candles 
  • Please ask for a refund OR a replacement

Custom Candles, Special Orders, and Wholesale Orders

These candles are made specifically for you. They  are customized in scent, color and labeling and are unable to be resold. They Cannot be refunded or returned.[/vc_column_text][/vc_column][/vc_row]

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